01. INFORMATION WE COLLECT

Information You Provide Directly:

• Full name, email address, and phone number
• Delivery address and billing information
• Messages submitted through our contact form
• Account login credentials (if registered)

Information Collected Automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Device type and operating system
• Referring URLs and click behaviour (via Google Analytics & Facebook Pixel)

02. HOW WE USE YOUR INFORMATION

We use your information solely for the following purposes:

✦ Processing and fulfilling your orders ✦ Sending order confirmations, tracking updates, and invoices ✦ Responding to your queries and support requests ✦ Sending newsletters and promotional offers (only if you have subscribed) ✦ Improving our website experience and product offerings ✦ Preventing fraud and ensuring platform security

03. HOW WE PROTECT YOUR DATA

• Our website is fully SSL-secured (HTTPS) — all data transmitted is encrypted.
• Payment transactions are processed through SSLCommerz, a PCI-DSS compliant payment gateway. We do not store your card or mobile banking details on our servers.
• Access to your personal data is strictly limited to authorized Sabinora team members who require it to fulfill your order.

04. SHARING YOUR INFORMATION

Sabinora does not sell, trade, or rent your personal information to third parties. We may share limited data only with:

All third-party partners are contractually obligated to handle your data responsibly and in compliance with applicable laws.

05. COOKIES

Our website uses cookies to enhance your browsing experience — remembering your preferences, cart items, and login status. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

06. YOUR RIGHTS

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or outdated information
• Request deletion of your personal data (subject to legal obligations)
• Unsubscribe from our marketing communications at any time

To exercise any of these rights, contact us at sabinorasn@gmail.com.

07. DATA RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order records are typically retained for a minimum of 3 years for legal and accounting purposes.

08. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Sabinora is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies independently.

09. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available at sabinorabd.com/privacy-policy. Continued use of our website constitutes acceptance of the updated policy.

10. CONTACT US

If you have any questions, concerns, or requests regarding your privacy, please reach out:

📧 sabinorasn@gmail.com 📞 01604290103 🌐 www.sabinorabd.com 📍 Chittagong, Bangladesh

Sabinora — Timeless Elegance. Modern Sophistication. “The Essence of Grace”